This story on ComputerWorld reminds me of how easy it is for all of us to get stuck in a rut. We do things the same way all day every day and it can and does make us insecure. Just as these emergency workers failed to switch over the their emergency network, we often get used to doing things just one way and fail to think differently. Thinking differently, when done correctly, will help keep you on your toes and keep you alert to how you need to adapt when the unexpected happens. If we, as security professionals, can not only think differently but also teach others to do so we can really make a difference.